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FAQs

HOTEL PACKAGE INFORMATION
Real Madrid versus Juventus will take place on Saturday, July 30 at the Rose Bowl Stadium located at 1001 Rose Bowl Dr, Pasadena, CA 91103. Various ticket packages are available for 2 - 3 nights.
Real Madrid versus Juventus Hotel & Ticket Packages includes game ticket and hotel accommodations. Inclusions will depend on your package type, please view your package type to see your full list of inclusions. Add-ons like Open Bar and Brunch are also available for additional purchase!
The event has partnered with Fuse Technologies to provide a special curated travel experience. Individual Real Madrid versus Juventus tickets can be purchased separately on the Official Soccer Championship Tour Website.
If you are traveling with a group and rooming together, you will need to purchase a package for each person staying in your room. You will be able to designate roommates within each room (if purchasing more than 1 room) at point of purchase. You will be able to designate roommates based on room occupancy.
Real Madrid versus Juventus tickets are included in Hotel & Tickets Packages when indicated in your inclusions. If you are looking to secure game tickets, please visit the Official Soccer Championship Tour Website for more information.
Real Madrid versus Juventus game tickets will be digital tickets sent to guests via AXS. An email will be sent out to guests approx 2 weeks before the event for more details.
Invited guests will receive an email inviting them to pay for their portion of the package. All members in the group must pay their initial payment in order for the booking to be confirmed.
Real Madrid versus Juventus Hotel & Ticket Packages are all ages. Please note, hotels may require someone in your party to be 18+ or 21+ to check-in to the room.
Real Madrid versus Juventus will take place at Rose Bowl Stadium located at 1001 Rose Bowl Dr, Pasadena, CA 91103.
Details and access information for your purchased package add-ons will be sent via email approximately 4 weeks before the event date. Please ensure you opt into our communications and look out for emails and SMS from your travel experience team that will give you further details on your upcoming trip.
Each person staying within the same room will have their package inclusions together, and under the first person listed on the room within the reservation. TICKETS ARE NOT INCLUDED IN THE EXPERIENCE PACKAGES (Ticket Not Included). Please log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation
Sorry, hotel packages are non-transferable, and reselling of tickets are prohibited.
Absolutely! All hotels and major venues are compliant with current ADA guidelines.
Only if someone you invited has not accepted the invite and has not paid. Log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation, click on the button Action and then transfer enter the new name and email address and click Transfer.
You can login to your Account Dashboard at any time to check the status and details of your booking.
  • Select the travel experiences, then click Event Info for event details and information, click on Your Party to review rooming allocation (click the up arrow), names and ability to transfer or resend invitation email, and click Payment to review status of everyone in your group’s payment.
Travel packages are curated and priced based on the hotel selected. Once a package is booked, you cannot make changes to your accommodations. If you need assistance, please contact the Travel Experience team CONTACT US.
Travel packages do not include transportation to and from airport, to hotel, or to any of the events.
Please visit the Official Soccer Championship Tour Website for game details.
If you have not paid for your entire group, the guests that you are inviting must pay for their portion of the travel package in order for the booking to be confirmed. If payment hasn’t been received, the person booking the entire travel package will be responsible for payment of the entire order.
Once a travel package is confirmed, there are no refunds. If someone you invited doesn’t pay for their travel package, the person who booked the entire group will be responsible for the full payment of your order. Please review our Booking Conditions, Terms of Service and Privacy Policy

You can login to your Account Dashboard at any time to check the status and details of your booking. Monthly payment plans are charged automatically. If you want to update the card on file, please do so 48 hours prior to that month's payment date.

  • To make a payment, log into you Account Dashboard, go to Payment on the top right and click the blue make a payment button. Once that is processed, it will be for your Sept payment.
  • To update your credit card
    • Select the Travel Experiences, then click Event Info
    • Click on Payment Options
    • Then click the blue button +Add a new card
    • Enter your new or update card information and if it is linked to a payment plan, it will automatically be added to that payment plan
At this time, we do not, however, you are welcome to secure travel insurance through your own insurance or a third-party insurance company. While we will assist you as best as we can in filing a claim with your travel insurance provider, please note we are not responsible for nor take any liability for any claims made on an insurance policy.
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