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FAQS

PACKAGE AND TICKET/ACCESS INFORMATION
California Vibrations will take place in Long Beach, California February 4-6, 2022. VIP Travel, General Admission and Beach Club Hotel & Ticket Packages are available as well as Hotel Only Package (festival ticket not included).
  • Each package is carefully curated with different travel experiences. You can find specific package inclusion when reviewing available packages.
    • The event has partnered with Fuse Technologies to provide a special curated travel experience, please review package inclusions to confirm that the package includes California Vibrations tickets aside from the Hotel Only Package. Individual California Vibrations tickets can be purchased separately at CaliVibesfest.com
    If you are traveling with a group and rooming together, you will need to purchase a package for each person staying in your room. You will be able to designate roommates within each room (if purchasing more than 1 room) at point of purchase. You will be able to designate roommates based on room occupancy.
    California Vibes tickets are included in the hotel packages when indicated in package inclusions. If you are looking to secure only a California Vibes ticket, please visit CaliVibesfest.com for more information.
    This event has RFID wristbands for access. Hotel & Travel Packages purchased on or before October 29, 2021 will be shipped directly to the customer. If purchased October 30 to November 5,, your wristbands will be available for pick-up at will call. All tickets are RFID wristbands and must be scanned at the venue for entry. For more information on tickets, please visit CaliVibesfest.com
    Invited guests will receive an email invited them to pay for their portion of the package. All members in the group must pay their initial payment in order for the booking to be confirmed.
    The California Hotel & Ticket packages that are VIP and GA are for all ages, Beach Club ticket level for 21+. Please note, hotels may require someone in your party to be 21 or over to check-in to the room.
    The California Vibes will take place at the Las Vegas Festival Grounds in Long Beach, California. Please check the itinerary for specific event locations and details.
    Wristband(s) will be shipped to customer who purchase on or before Ocotober 29, 2021. After that dates, your wristsbands will be available for pick-up at will call. Please ensure you opt into our communications and look out for emails and SMS from your travel experience team that will give you further details on your upcoming trip. For more information on tickets, please visit CaliVibesfest.com
    How does this? Each person staying within the same room will have their package inclusions together, and under the first person listed on the room within the reservation. Please log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation
    Sorry, tickets and package inclusions are non-transferable, and reselling of tickets are prohibited.
    Absolutely! All hotels and major venues are compliant with current ADA guidelines.
    Only if someone you invited has not accepted the invite and has not paid. Log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation, click on the button Action and then transfer enter the new name and email address and click Transfer.
    You can login to your Account Dashboard at any time to check the status and details of your booking.
    • Select the travel experiences, then click Event Info for event details and information, click on Your Party to review rooming allocation (click the up arrow), names and ability to transfer or resend invitation email, and click Payment to review status of everyone in your group’s payment.
    Travel packages are curated and priced based on the hotel selected. Once a package is booked, you cannot make changes to your accommodations. If you need assistance, please contact the Travel Experience team CONTACT US
    Travel packages do not include transportation to and from airport, to hotel. or to any of the events.
    Please visit CaliVibesfest.com for festival details.
    If you have not paid for your entire group, those guests that you invited must pay for their portion of the travel package in order for the booking to be confirmed. If payment hasn’t been received, the person booking the entire travel package will be responsible for payment of the entire order.
    Once a travel package is confirmed, there are no refunds. If someone you invited doesn’t pay for their travel package, the person who booked the entire group will be responsible for the full payment of your order. Please review our Booking Conditions, Terms of Service and Privacy Policy

    You can login to your Account Dashboard at any time to check the status and details of your booking. i>

    • To make a payment, log into you Account Dashboard, go to Payment on the top right and click the blue make a payment button. Once that is processed, it will be for your Sept payment.
    • To update your credit card
      • Select the Travel Experiences, then click Event Info
      • Click on Payment Options
      • Then click the blue button +Add a new card
      • Enter your new or update card information and if it is linked to a payment plan, it will automatically be added to that payment plan
    At this time, we do not, however, you are welcome to secure travel insurance through your own insurance or a third-party insurance company. While we will assist you as best as we can in filing a claim with your travel insurance provider, please note we are not responsible for nor take any liability for any claims made on an insurance policy.
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