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FAQs

HOTEL PACKAGE INFORMATION
Lovers & Friends will take place on May 6th, 2023 at the Las Vegas Festival Grounds located at 311 W Sahara Ave, Las Vegas, NV 89102. Hotel Only Packages (ticket not included) are available for 2 - 4 nights.
Lovers & Friends Hotel Only Packages include discounted rates on hotel accommodations. You will also have the option to purchase an exclusive open bar and brunch add-on.
The event has partnered with Fuse Technologies to provide a special curated travel experience. Individual Lovers & Friends tickets can be purchased separately on the Official Lovers & Friends Website.
If you are traveling with a group and rooming together, you will need to purchase a package for each person staying in your room. You will be able to designate roommates within each room (if purchasing more than 1 room) at point of purchase. You will be able to designate roommates based on room occupancy.
Lovers & Friends tickets are NOT included in Lovers & Friends Hotel Only Packages.
Lovers & Friends tickets are NOT included in Lovers & Friends Hotel Only Packages.
Invited guests will receive an email inviting them to pay for their portion of the package. All members in the group must pay their initial payment in order for the booking to be confirmed.
Lovers & Friends Hotel Only Packages are for all ages. Please note, hotels may require someone in your party to be 18+ or 21+ to check-in to the room.
Lovers & Friends will be taking place at the Las Vegas Festival Grounds located at 311 W Sahara Ave, Las Vegas, NV 89102.
Add-on details will be sent out approximately 14 days from the event date.
Each person staying within the same room will have their package inclusions together, and under the first person listed on the room within the reservation. TICKETS ARE NOT INCLUDED IN THE HOTEL ONLY PACKAGES UNLESS PURCHASED. Please log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation
No, hotel only packages are non-transferable.
Absolutely! All hotels and major venues are compliant with current ADA guidelines.
Only if someone you invited has not accepted the invite and has not paid. Log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation, click on the button Action and then transfer enter the new name and email address and click Transfer.
You can login to your Account Dashboard at any time to check the status and details of your booking.
  • Select the travel experiences, then click Event Info for event details and information, click on Your Party to review rooming allocation (click the up arrow), names and ability to transfer or resend invitation email, and click Payment to review status of everyone in your group’s payment.
Travel packages are curated and priced based on the hotel selected. Once a package is booked, you cannot make changes to your accommodations. If you need assistance, please contact the Travel Experience team CONTACT US.
Travel packages do not include transportation to and from airport, to hotel, or to any of the events.
Please visit the Official Lovers & Friends Website for show details.
Once a travel package is confirmed, there are no refunds. If someone you invited doesn’t pay for their travel package, the person who booked the entire group will be responsible for the full payment of your order. Please review our Booking Conditions, Terms of Service and Privacy Policy

You can login to your Account Dashboard at any time to check the status and details of your booking.

  • To make a payment, log into you Account Dashboard, go to Payment on the top right and click the blue make a payment button. Monthly layaway plans are charged automatically. If you want to update the card on file, please do so 48 hours prior to that month's payment date.
  • To update your credit card
    • Select the Travel Experiences, then click Event Info
    • Click on Payment Options
    • Then click the blue button +Add a new card
    • Enter your new or update card information and if it is linked to a layaway plan, it will automatically be added to that layaway plan
At this time, we do not, however, you are welcome to secure travel insurance through your own insurance or a third-party insurance company. While we will assist you as best as we can in filing a claim with your travel insurance provider, please note we are not responsible for nor take any liability for any claims made on an insurance policy.
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