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FAQs

HOTEL PACKAGE INFORMATION
Decadence 2022 will take place from December 30th to December 31st at Phoenix Raceway located at 7602 Jimmie Johnson Dr, Avondale, AZ 85323. VIP and GA Ticket & Hotel Packages are available for 2 - 3 nights.
Decadence Travel Packages include a 2 day festival ticket plus hotel accommodations!
Decadence has partnered with Fuse Technologies to provide a special curated travel experience. Individual tickets can be purchased separately on the Official Decadence Website.
If you are traveling with a group and rooming together, you will need to purchase a package for each person staying in your room. You will be able to designate roommates within each room (if purchasing more than 1 room) at point of purchase. You will be able to designate roommates based on room occupancy.
Decadence tickets are included in your package when indicated in your package inclusions. If you are looking to secure festival tickets, please visit the Official Decadence Website for more information.
Will Call: Decadence tickets will be available for pick-up at festival will call. Details regarding time and location will be released closer to the event! If you are looking to secure festival tickets, please visit the Official Decadence Website for more information.
Invited guests will receive an email inviting them to pay for their portion of the package. All members in the group must pay their initial payment in order for the booking to be confirmed.
Decadence Travel Packages are for ages 18+ Please note, hotels may require someone in your party to be 18+ or 21+ to check-in to the room.
Decadence will be taking place at the Phoenix Raceway located at 7602 Jimmie Johnson Dr, Avondale, AZ 85323.
Details and access information for your purchased package add-ons will be sent via email approximately 4 weeks before the event date. Please ensure you opt into our communications and look out for emails and SMS from your travel experience team that will give you further details on your upcoming trip.
Each person staying within the same room will have their package inclusions together, and under the first person listed on the room within the reservation. TICKETS ARE NOT INCLUDED IN THE HOTEL ONLY PACKAGE. Please log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation
Sorry, hotel packages are non-transferable, and reselling of tickets are prohibited.
Absolutely! All hotels and major venues are compliant with current ADA guidelines.
Only if someone you invited has not accepted the invite and has not paid. Log into your Account Dashboard profile and select the travel experiences, then click on Your Party click the up arrow to show your room allocation, click on the button Action and then transfer enter the new name and email address and click Transfer.
You can login to your Account Dashboard at any time to check the status and details of your booking.
  • Select the travel experiences, then click Event Info for event details and information, click on Your Party to review rooming allocation (click the up arrow), names and ability to transfer or resend invitation email, and click Payment to review status of everyone in your group’s payment.
Travel packages are curated and priced based on the hotel selected. Once a package is booked, you cannot make changes to your accommodations. If you need assistance, please contact the Travel Experience team CONTACT US.
Travel packages do not include transportation to and from airport, to hotel, or to any of the events.
Please visit the Official Decadence Website for festival details.
If you have not paid for your entire group, the guests that you are inviting must pay for their portion of the travel package in order for the booking to be confirmed. If payment hasn’t been received, the person booking the entire travel package will be responsible for payment of the entire order.
Once a travel package is confirmed, there are no refunds. If someone you invited doesn’t pay for their travel package, the person who booked the entire group will be responsible for the full payment of your order. Please review our Booking Conditions, Terms of Service and Privacy Policy

You can login to your Account Dashboard at any time to check the status and details of your booking.

  • To make a payment, log into you Account Dashboard, go to Payment on the top right and click the blue make a payment button. Monthly payment plans are charged automatically. If you want to update the card on file, please do so 48 hours prior to that month's payment date.
  • To update your credit card
    • Please make sure you do not select Current Event
    • On the left side, click Account Settings
    • Click on Payment Options
    • Then click the blue button +Add a new card
    • Enter your new or update card information and if it is linked to a payment plan, it will automatically be added to that payment plan
At this time, we do not, however, you are welcome to secure travel insurance through your own insurance or a third-party insurance company. While we will assist you as best as we can in filing a claim with your travel insurance provider, please note we are not responsible for nor take any liability for any claims made on an insurance policy.
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